Terms and Conditions

1Acceptance of the Terms

By registering for, purchasing, accessing or using any of the products, programs, services, platforms or content offered by Elite One Trading ("the Company"), the user accepts these Terms and Conditions and our Privacy Policy.

Acceptance may be given through electronic means, including checkboxes, buttons, forms, registration or purchase processes, or any other legally valid mechanism that evidences acceptance.

2Use of the Service

The user agrees to use our services lawfully, responsibly and in accordance with these Terms and with all applicable laws and regulations.

The user may not reproduce, distribute, sell, share, copy, record, retransmit or commercially exploit the program content without the Company's prior written authorization.

3Intellectual Property

All content provided by the Company, including courses, videos, audio, texts, presentations, methodologies, trademarks, logos, designs, educational materials and any other protectable content, belongs to the Company or its respective licensors.

The access acquired by the user constitutes a limited, personal, revocable and non-transferable license to use such content exclusively for personal and educational purposes.

No intellectual property rights over the content are transferred to the user.

4Testimonials, Image, Voice and Audiovisual Content

The user acknowledges that, when voluntarily taking part in interviews, testimonials, sessions, events, recordings, photographs, videos or similar activities, they may be recorded by image, voice or any other audiovisual means.

Where the user has been informed that the activity will be recorded and may be used for institutional, educational, commercial or advertising purposes, their participation and acceptance of these Terms shall constitute the corresponding authorization, to the extent permitted by applicable law.

The Company may reproduce, edit, adapt, publish, distribute, communicate, display and use the user's name, image, voice, photograph, video, statements and testimonial on:

• Websites.
• Landing pages.
• Social media.
• YouTube.
• Digital ads.
• Advertising campaigns.
• Presentations.
• Commercial materials.
• Educational materials.
• Institutional communications.
• and any other current or future media.

5Editing and Adaptation

The user authorizes reasonable technical and editorial adjustments needed to adapt the material to different platforms and formats.

These adjustments may include cuts, selection of excerpts, subtitles, changes in length, format adaptation, audio editing, addition of graphics and other similar adjustments.

The Company will endeavor not to substantially alter the meaning of the user's statements.

6No Compensation

Unless otherwise agreed in writing, the user accepts that the authorized use of their image, voice, name and testimonial shall NOT give rise to any right to:

• Payment.
• Royalties.
• Commission.
• Revenue share.
• Compensation.
• Indemnification.
• or any other financial consideration.

The user acknowledges that the authorization to use such materials is granted without expectation of compensation.

7Testimonials and Results

Testimonials reflect the personal experiences of those who give them.

No testimonial should be construed as a guarantee of results.

In particular, results related to trading, investing, income or financial performance may vary from person to person.

The Company may add clarifications or warnings where necessary to present testimonials transparently and in accordance with applicable law.

8Responsibility for Statements

The user acknowledges that statements made in a testimonial represent their personal experience and opinion.

The user shall not knowingly make false or fraudulent statements about the Company, its products or services.

The Company may edit the content to adapt it to advertising or digital formats, endeavoring to preserve the essential meaning of the statements.

9Authorization and Release

To the fullest extent permitted by applicable law, the user authorizes the Company and the providers acting on its behalf to use the authorized audiovisual materials, and releases the Company from claims arising exclusively from such use when carried out in accordance with the authorization granted.

This provision is not intended to exclude liabilities that cannot legally be excluded or limited, including fraud, willful misconduct, unlawful conduct or the violation of non-waivable rights.

10Withdrawal or Revocation Requests

A user who wishes to request the removal of a testimonial, photograph, video, voice recording or other audiovisual material may send a request to:

Email: [email protected]

with the subject line:

SOLICITUD DE RETIRO DE TESTIMONIO (Testimonial Removal Request)

The request must include enough information to identify the holder and the material concerned.

The Company will review the request in accordance with applicable law, the authorization granted and the specific circumstances of the material.

Where there is a legal obligation to remove the material, the Company will take reasonable steps to do so on the channels under its direct control.

Where the law allows certain material to be kept due to legal or contractual obligations, the defense of rights, archiving or any other legitimate cause, the Company may retain it to the extent permitted by law.

Removing a publication from the channels controlled by the Company does not guarantee the removal of copies made, stored or republished by third parties.

11User-Generated Content

When the user provides photographs, videos, texts, testimonials or other content to the Company, they represent that they hold the rights and authorizations necessary to provide such material.

The user grants the Company the authorizations necessary to use such content in accordance with these Terms and the purpose for which it was provided.

12Educational Information and Market Risks

Content related to trading, investing, financial markets or financial instruments is educational and informational in nature and does not constitute a guarantee of results or individualized financial advice, unless expressly stated otherwise and legal authorization to provide such a service exists.

Investment decisions are the sole responsibility of the user.

13Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special or consequential damages or losses arising from the use of our services.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded or limited.

14Termination

The Company may suspend or terminate access to the service in the event of a breach of these Terms, fraud, misuse of the content or any other circumstance permitted by applicable law.

15Changes to the Terms

The Company may update these Terms when necessary.

The current version will be published on our official channels.

Where a new acceptance is legally required, it will be requested from the user.

16Governing Law and Jurisdiction

These Terms shall be governed by the laws of the United States of America, without prejudice to any non-waivable rights the consumer may have under the laws of their country of residence.

Any dispute shall be submitted to the resolution mechanisms established by applicable law and, where appropriate, to the competent courts of the applicable jurisdiction.

17Refund Policy

Unless applicable law provides otherwise or the Company has expressly established a different policy for a specific product, payments made for programs, services or experiences may be subject to the refund conditions disclosed at the time of purchase. See the specific conditions in the document entitled “Subscription Agreement”.

The purchase of a program does not guarantee economic, financial or professional results.

18Pausing the Training Process

No academic pauses or suspensions are granted for the products, programs, services, platforms or content offered by Elite One Trading ("the Company").

Pause requests may be considered only in the following cases:

• A duly documented medical situation.
• Force majeure situations.

Request procedure:
The student must submit the request in writing through their advisor or to the following email address:

[email protected]

with the subject line:

SOLICITUD DE PAUSA (Pause Request)

Supporting documentation for the situation must be attached. The Company will respond to the request within a maximum of 10 business days; the request will be evaluated by the responsible department, which may approve or reject the pause or suspension.

Conditions if approved:

• The pause or suspension may be granted for a minimum of 1 month and a maximum of 3 months, which may not be split or extended except by a new request and express approval.
• During this period, access to the products, programs, services, platforms or content will be suspended in full.
• Products, programs, services, platforms or content may not be partially paused.
• An approved pause does not guarantee changes to validity periods, commercial benefits or previously acquired conditions, except with the Company's express written authorization.
• Approval of an academic pause does not suspend or modify the payment obligations, installments or commitments previously undertaken by the student, which remain in force according to the schedule agreed with the Company.
• Once the approved period ends, access will be reactivated automatically and will continue under the original conditions of the program, with no further action required from the student.